Joseph Flores

Joseph Flores has a diverse work experience that spans several industries. Joseph began their career as an IT Support Technician at Digital Copy in December 2016 and worked there until May 2017. Joseph then joined Lowe's Companies, Inc. as a Customer Service Specialist from August 2017 to July 2018. In June 2018, Joseph worked as a Leasing Agent at Reliant Property Management for three months. Joseph then transitioned to T-Mobile, where they served as a Telecommunications Specialist from October 2018 to August 2021. Following this, Joseph joined The Duckhorn Portfolio as an Associate Help Desk Analyst in June 2021 and worked until November 2022. Currently, Joseph works at Redwood Credit Union as an IT Specialist I, where they started in October 2022.

Joseph Flores completed their high school education at Mare Island Technology Academy from 2013 to 2017, earning a High School Diploma. Joseph then pursued further education at Napa Valley College starting in 2017, focusing on Business, Management, Marketing, and Related Support Services. Joseph obtained a Google IT Support Professional Certificate from Merit America in 2021. Additionally, Joseph has obtained various certifications, such as the (ISC)² Candidate certification from (ISC)² in September 2022, Fundamentals of Digital Marketing certification from Google in August 2022, and Microsoft Certified: Azure Fundamentals certification from Microsoft in January 2022. Joseph also holds certifications in ServiceNow: Basic Administration, Conflict Resolution Foundations, Excel Essential Training (Office 365/Microsoft 365), Google IT Support Certificate, Phone-Based Customer Service, Time Management Fundamentals, Windows 10: Manage and Maintain Windows 10, and Google Technical Support Fundamentals. The dates for these certifications range from March 2021 to September 2022.