Rich Daniel

Rich Daniel has extensive experience in solution engineering and account management, with a career spanning over two decades in the software industry. Currently serving as Principal Solution Engineer at Redwood Software since December 2016, Rich focuses on automation solutions to reduce operational inefficiencies. Previous roles include Technical Account Manager at CollabNet, where Rich facilitated enterprise-scale software delivery, and Sr. Solutions Architect at Serena Software, specializing in IT Service Management. Additionally, Rich held key positions at Compuware and BMC Software, contributing to the sales cycle and customer experience for application performance management solutions. Rich began the career in customer support at Bradmark Technologies, cultivating technical expertise in database administration. Rich holds a degree from the University of Houston.