Adam Kesterton

Application Support Manager at Redzone Production Systems

Adam Kesterton has a diverse work experience spanning multiple roles and industries. Adam began their career in 2010 as a Desktop Support Engineer at Wolverhampton City Council, where they provided customer service and support for council employees. In 2011, they worked as an IT Helpdesk technician at the University of Wolverhampton, troubleshooting computer-related issues.

In 2012, Adam joined Secure Trust Bank PLC as a System Administrator, responsible for supporting and maintaining lending platforms and multiple applications. Adam worked closely with third-party vendors to resolve integration issues.

From 2014 to 2020, Adam worked at WinMan ERP Software, holding various positions. As a Support Analyst, they served as the primary point of contact for global customers, offering advice on business processes and integrating barcoding software. Adam also provided support for hand-held devices using Windows Mobile applications. Adam then transitioned to the role of Developer, where they contributed to the development and maintenance of the company's ERP software. Additionally, they worked as an Implementation Manager, assisting in the establishment of WinMan ERP's North American branch, implementing American businesses, and supporting existing customers.

Most recently, Adam joined QAD Redzone in 2020 as an Application Support Agent. However, no end date for this role is provided.

Adam Kesterton attended The Arthur Terry School from 2006 to 2008, where they studied Information Technology. Following this, they enrolled at the University of Wolverhampton from 2008 to 2012, where they pursued a degree in Computer Science.

Links

Timeline

  • Application Support Manager

    May 1, 2024 - present

  • Application Support Agent

    November, 2020