Jason Leclerc is a seasoned professional in customer and parcel operations, currently serving as the Director of Customer Operations at Reef since July 2025, leading various teams such as Account Services and DC Operations. Prior experience includes directing parcel operations at Courier Express, Inc., where collaboration with FedEx was essential for launching pickup and delivery operations. Jason's extensive career also features roles at The Rockport Company, including Director of Customer Success and Business Operations Manager, as well as positions at New Balance, where responsibilities ranged from Allocation Analyst to Account Services Supervisor. Jason holds a Bachelor's degree in Sport Management from Western New England University.
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