Reem Hospital
Amal Mosler Mohamed currently serves as the Head of Patient Experience at Reem Hospital, a position held since April 2024, following a role as Patient Experience & Operations Manager from December 2020 to April 2023. In these roles, Amal has managed various departments related to patient experience, led hospital-wide operational projects, and chaired the PX Committee. Notable achievements include receiving Recognition Awards for outstanding performance in 2021 and 2022, implementing initiatives that improved patient satisfaction scores, and contributing to successful CARF and JCIA accreditations. Previous experience includes positions at NMC Healthcare, King's College Hospital London – UAE, American Hospital Dubai, Noor Takaful, RSA, Zurich Insurance Company Ltd, Al Rayan Bank, and Fragrance Factory Ltd, demonstrating extensive expertise in customer relations and operational management across multiple healthcare and service sectors. Amal holds a National Diploma in Travel and Tourism including Marketing and Operations from University College Birmingham.
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Reem Hospital
Reem Hospital is a purpose-built facility located on Reem Island, Abu Dhabi, inaugurated with a vision to provide innovative value-based healthcare with an integrated approach measured by outcomes and patient satisfaction. Reem Hospital is operated by VAMED Management & Service Ltd and provides integrated healthcare covering highly specialized outpatient and inpatient services. VISION STATEMENT: To Implement world class clinical care pathways and programs to become the leading and most trusted hospital in the UAE. MISSION STATEMENT: To provide innovative value-based healthcare through an integrated approach measured by transparent outcomes and patient satisfaction. VALUES: Efficiency, Trust and Transparency, Honesty, Innovation, Compassion, Sustainability.