Reem Hospital
Shadi Nasr is an experienced professional in the healthcare and hospitality sectors, currently serving as the Patient Experience Manager at Reem Hospital since June 2023, where responsibilities include overseeing operations projects and supporting the Director of Operations. Previously, Shadi held the same position at Burjeel Medical City from September 2021 to May 2023, focusing on strategies to enhance patient satisfaction and analyzing feedback for improvement. With a career spanning various roles, Shadi has also worked as the Director of Office Manager at Accor and Guest Services Manager at InterContinental Dubai Marina, among other positions in notable hotel chains, demonstrating a strong foundation in customer service and management. Shadi holds a Bachelor's degree in Hospitality Administration/Management from Edexcel, earned between 2001 and 2005.
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Reem Hospital
Reem Hospital is a purpose-built facility located on Reem Island, Abu Dhabi, inaugurated with a vision to provide innovative value-based healthcare with an integrated approach measured by outcomes and patient satisfaction. Reem Hospital is operated by VAMED Management & Service Ltd and provides integrated healthcare covering highly specialized outpatient and inpatient services. VISION STATEMENT: To Implement world class clinical care pathways and programs to become the leading and most trusted hospital in the UAE. MISSION STATEMENT: To provide innovative value-based healthcare through an integrated approach measured by transparent outcomes and patient satisfaction. VALUES: Efficiency, Trust and Transparency, Honesty, Innovation, Compassion, Sustainability.