Frances Divall

Frances Divall is an accomplished professional in customer success and account management, currently serving as the Director of Customer Success at Referoo since August 2021. Previously, Frances held key roles at Seismic as a Customer Success Manager, where responsibilities included managing a diverse portfolio of 18 accounts in APAC, leading client implementations, and developing strategic success plans. At myInterview, Frances was the Head of Customer Success during its early startup phase, focusing on global client management and product consultation. Additionally, Frances has extensive experience from Broadbean Technology, where roles ranged from Director of Client Services to Customer Support Manager, with significant involvement in team management, client training, and strategic planning. Frances holds a Bachelor's Degree in Information Technology from the University of Wollongong.