ReferralPoint, LLC.
Rachael Malzac is an experienced Client Success Manager with a robust background in customer relations and healthcare. Currently serving at ReferralPoint, LLC. since March 2024, Rachael focuses on automating referral processes for medical groups and payers. Prior roles include Customer Success Manager positions at AppFolio and RealPage, Inc., where Rachael managed key client portfolios, driving long-term success and engagement. Rachael's early career includes roles as a QA Analyst and Certified Medical Assistant, providing a foundation in both data analysis and patient care. Rachael holds an Associate of Science degree in Cardiovascular Technology and a Medical Assistant Certificate from Sanford-Brown College-Dallas.
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ReferralPoint, LLC.
ReferralPoint is the expert in referral management solutions for medical groups and payers who need to control leakage, cost and quality without restricting their ability to deliver high quality care. Our solution makes referring easy and efficient by… 1. Visually matching patients to the Ideal Provider or Facility that’s in-network, lowest cost, and highest quality 2. Scheduling with highest value Patients at time of care 3. Automating Closed Loop Communications between the Initiator, Recipient and the Patient regardless of EHR Unlike manual processes or disconnected tools like EHRs that result in uninformed referrals, our solution leverages cost and quality data to rank specialists and facilities to build high value preferred networks, then one click seamlessly presents the patient-provider IdealMATCH within your EHR workflow.