John Granlund

John Granlund is a seasoned professional with extensive experience in customer success, sales operations, and commercial excellence within the life sciences and technology sectors. Currently serving as the Senior Director of Customer Excellence at Refeyn, John previously held various leadership roles at Bio-Rad Laboratories, Fortis Life Sciences, Sartorius, and MilliporeSigma. Notable achievements include leading transformational strategies, developing digital roadmaps, and establishing advanced customer analytics functions. John possesses a Master of Science degree in Engineering/Industrial Management from Chalmers University of Technology.