Ella R.

Ella R. is an experienced customer service professional currently serving as the Customer Service Manager at REFY since August 2023. Prior to this role, Ella held various positions at The Social Chain AG, progressing from Customer Experience Executive to Customer Experience Manager from June 2021 to August 2023. Ella's earlier experience includes roles at City of York Council as a Customer Service Representative and at Shared Services Connected Ltd as a Process Assistant. Additionally, Ella worked as an Accommodation Coordinator at Best Western® Hotels & Resorts and began a career as a Waitress at CAFE NO.8 CATERING LTD. Ella R. completed GCSE education at Millthorpe School and furthered studies at York College from 2016 to 2018.