Tathagata Basu

Tathagata Basu is a seasoned operations and technical support professional with extensive experience in client operations and production support. Currently serving as a Senior Client Operations Analyst and Senior Production Support Analyst at RegEd since July 2022, Tathagata's previous roles include L1 Technical Support at Azuga, Inc. and various positions such as Customer Service Team Lead - L1 and Level 2 Support Engineer at Crossover for Work. An earlier career includes significant tenure at Xora, where Tathagata progressed from Technical Support Representative to Application Integration Engineer. Tathagata began the professional journey as a Sourcing Specialist at Adarsh Solutions Pvt Ltd. Academic qualifications include an MBA in Operations Management and Customer Relationship Management from the National Institute of Business Management and a Diploma in Electronics & Communications Engineering from Impact College Of Engineering And Applied Sciences.