Mark N.

Mark N. has extensive experience in the technology and service sectors, currently working as a Software QA Tester at Cvent since September 2014, where responsibilities involve collaborating with Agile scrum teams to ensure product requirements are effectively translated into test cases. Prior to this, Mark served as a Hotel System Technical Support Analyst at Expedia, where responsibilities included supporting connectivity with hotel partners and addressing server outages. Mark's career also includes experience as an Associate Writer and Content Editor at Hotels.com, a Service Release Coordinator, Acquisitions Coordinator, and Customer Service Research and Correspondence Specialist at EMC Mortgage. Mark holds a Bachelor of Arts in Psychology and a Bachelor's degree in Liberal Arts and Sciences/Liberal Studies from The University of Texas at Austin.