Erdal K.

Erdal K. is a seasoned professional with extensive experience in leading IT and customer operations across various regions, including Latin America and Eastern Europe. Currently, as Head of Delivery at REI Development Services, Erdal K. manages IT, NOC, Development, QA, and Security teams. Prior experience includes serving as Customer Integration & Implementation Lead at Amdocs, where Erdal K. spearheaded complex IT deliveries and personalized marketing solutions, achieving significant customer revenue growth. As Customer Success Group Manager at Pontis, Erdal K. directed operations and project deliveries while successfully enhancing customer satisfaction for major accounts. Earlier roles involved IT system administration at Vodafone Türkiye, software engineering at Nortel Networks Netas, and software development at Vestel, complemented by a Bachelor's degree in Electrical and Electronics Engineering from Dokuz Eylul University.