Ushur
Gururaja K Rao has a significant amount of work experience in the field of engineering. Gururaja is currently serving as the Director of Engineering at Ushur since March 2019. Prior to this, they held the position of Senior Engineering Manager at Radisys Corporation from December 2013 to March 2019. Before that, they worked as a Lead/Senior Software Engineer at Cisco from March 2012 to November 2013 and as an Engineering Manager at Tellabs from June 2010 to March 2012.
Earlier in their career, Gururaja held various roles at Veraz Networks, starting as a Senior QA Engineer from November 2001 to August 2004, then progressing to QA Manager/Principal Engineer from August 2004 to December 2007, and finally serving as the Senior QA Manager from January 2008 to May 2010. Gururaja also worked as a Senior QA Engineer at IpVerse Inc. from July 1999 to November 2001 and as a Research Engineer at C-DOT from August 1996 to June 1999.
Gururaja K Rao completed their Bachelor of Technology degree in Computer Science from Sri Krishnadevaraya University from 1992 to 1996. Later, they pursued a Master of Science degree in Software systems from Birla Institute of Technology and Science, Pilani. However, the specific start and end years for this degree are not provided.
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Ushur
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Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.