Troy Thomas has over two decades of experience in IT, currently serving as a Senior System Engineer on the Windows Server Team at REI since October 2003, where responsibilities include supporting Microsoft Active Directory Domain Services, Microsoft Network Policy Server, and various Windows Server versions. Prior roles at REI included Systems Engineer, Systems Analyst, Service Desk Technician, and Retail Sales Specialist, covering a range of support services from desktop issues to retail customer service. Troy's earlier experience includes working as an IT Support contractor at Morton General Hospital, focusing on Windows XP and IBM server support during a significant remodeling project. Education includes a BS in Computer Information Systems from Eastern Washington University.
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