William Jones possesses extensive experience in information technology, notably in IT Asset Management and Identity and Access Management Security Analysis at REI since January 2017. William has a strong foundation in IT support from previous roles, including IT Service Desk Technician at REI and Covestic Inc, where William addressed hardware and software issues for retail and corporate users. William's technical expertise includes proficiency with tools such as ServiceNow, Active Directory, and PowerShell. His career began in the Washington Air National Guard, where William specialized in avionics communications and navigation, complemented by a solid educational background comprising an Associate of Arts degree from Highline College and various technical certifications from Keesler AFB.
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