Heather Brooks

Heather Brooks is an experienced Epic Ambulatory and Care Everywhere Systems Analyst and Principal Trainer at Reid Health, where responsibilities include building and maintaining training environments and participating in integrated testing since October 2016. Heather is a Credentialed Epic Trainer for multiple systems, including ClinDoc, Ambulatory, Beacon, ASAP, and Behavioral Health. Prior to this role, Heather served as a Front Office Assistant and Sales Associate at Journeys from October 2014 to October 2016, focusing on store organization, cash register operations, and enhancing customer experiences. Heather holds a Bachelor of Business Administration in Business, Management, Marketing, and Related Support Services from Indiana University East, earned in 2018.