Laetitia Lagoutte

Laetitia Lagoutte is an experienced customer relations specialist with a solid background in hospitality and retail. Currently at Relais & Châteaux since December 2019, Laetitia effectively manages client interactions in both the BtoC gift service and boutique settings, providing advice and overseeing order processing. Previous roles include salesperson at GUESS?, Inc. and Galeries Lafayette, where Laetitia honed skills in sales, customer service, and merchandising. Early career experience as a receptionist at prestigious establishments like Pavillon de la Rotonde & Spa added depth to Laetitia's expertise in client-facing roles. Laetitia's educational background includes a Baccalauréat in general sales and merchandising as well as professional training in reception.