Bijoy menon

Bijoy Menon has a diverse work experience spanning several companies and roles. Bijoy began their career in 2003 as a Technical Mentor at Wipro BPO and then moved on to work as a Technical Support Engineer at Computer Associates, Inc. In 2005, they joined Microsoft as a Team Manager, where they managed multiple teams of Support Engineers and oversaw service delivery operations. At Microsoft, they also gained experience in project and program management and was responsible for staffing and recruitment.

In 2011, Bijoy joined Cisco as a Technical Support Manager in the TAC division. In this role, they focused on operations management and implemented various strategies to enhance operational efficiency. Bijoy also served as a Manager, Technical Services Operations, where they led a team responsible for managing customers' network and achieved significant improvements in key performance indicators.

Currently, Bijoy is working at Relanto as the Director of Customer Success, a position they assumed in 2023. Overall, they have demonstrated a strong track record of leadership and expertise in technical and customer support roles throughout their career.

Bijoy Menon completed the Business Leadership Certification Programme at the Indian School of Business in 2014. Prior to that, they attended KVG College of Engineering from 1995 to 2000, where they earned a Bachelor of Engineering in Information Technology. Before their college education, there is no available information about Bijoy's schooling. Additionally, Bijoy has obtained several certifications, including Anaplan Level 1 Model Builder Certification from Anaplan in August 2022, AWS Certified Solutions Architect - Associate from Amazon Web Services in August 2018, AWS Certified Cloud Practioner from Amazon Web Services in May 2018, and ITILV3 from APMG-International, although the details of the obtaining month and year for ITILV3 are unknown.