Cæcilie Hansen

Cæcilie Hansen is an experienced professional in customer communication and success management, currently serving as Customer Communication Manager and Manager of Customer Success at Relatel since November 2019. Previous roles include Onboarder and Customer Relations Specialist at Firmafon, where responsibilities involved customer support and onboarding for a web-based phone system, and Communication and Marketing Assistant at Barko A/S, where Cæcilie focused on customer support and content creation. Educational qualifications include a Cand.ling.merc. in International Business Communication from Copenhagen Business School and additional certifications in Digital Marketing and Innovative Project Management. Cæcilie's background encompasses various communication, marketing, and customer service roles across multiple industries, including a trainee position at the European Parliament.