Heba Naim Ali is a researcher and data analyst with deep expertise in Relational Coordination (RC) and Social Network Analysis (SNA), as well as more traditional analytic methods such as econometrics. Ali is a PhD Candidate at The Heller School for Social Policy and Management, exploring the organizational and relational factors that shape service delivery and employee well-being in the context of vulnerable populations seeking to live in the community. Ali is co-author of Relational Analytics: Guidebook for Analysis and Action, and numerous scholarly articles. She serves Relational Coordination Analytics as Director of Operations and Data Analytics, offering strategic direction for the company as well as hands-on support for clients who seek to incorporate relational coordination data and insights into their improvement projects and their daily operations.
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