Relay Human Cloud
Kunal Joshi has a varied work experience spanning over many years. Kunal began their career in 2006 at Citi India, where they worked as an Executive, primarily handling the disbursement of consumer loans. After that, they joined ICICI Home Finance Company Limited as an Executive, where they were responsible for processing disbursement dockets and ensuring legal and technical clearance for loans.
In 2009, Kunal transitioned to Aditya Birla Sun Life Mutual Fund (ABSLMF) as a Customer Service Representative. Kunal'srole involved providing excellent customer service and handling distributor help desk queries. Kunal also built relationships and communicated with customer service teams.
Kunal then moved to Tata Consultancy Services in 2011, working as a Process Associate. Kunal'sresponsibilities included executing collection quality checks, analyzing data using SQL and Spotfire, conducting research on tickets, and providing training to new team members.
In 2014, Kunal joined Stemmons Business Services Pvt. Ltd. Initially, they served as a Utilities Analyst, performing various tasks such as documenting utility and project analyst duties, streamlining processes, training and managing transitions, liaising with utility A/P and IT for database management, and maintaining utility account information. Kunal later transitioned to the role of Sr Utility Analyst and Assistant Manager Utilities, where they assisted in contract negotiations, budget development, utilities analysis, and utility variance resolution. Kunal also worked on utilities audits and carried out other assigned duties.
Most recently, in 2021, Kunal joined Relay Human Cloud as an Assistant Operations Manager. Specific details of their responsibilities in this role were not provided.
From 2003 to 2006, Kunal Joshi attended the P. P. Chauhan Institute of Computer Application, where they pursued a Bachelor's degree in Computer Application. Kunal'sfield of study was focused on Computer Applications.
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Relay Human Cloud
Relay Human Cloud provides staff hosting and related services to simplify and de-risk the process of adding your own dedicated remote, overseas workers out of our current India, Honduras, and Mexico locations. Our principals and founders formed Relay to democratize the talent markets by consolidating the logistical, financial, and administrative burdens of setting up international back office support. We focus on effectively building and managing teams, allocating specialty resource positions, and designing processes and workflows for your organization. With 10 plus years of experience navigating international operations and management Relay is your trusted partner for global growth. For additional information about us visit https://www.relayhumancloud.com.