Relay develops a communication solution with cellular push-to-talk, GPS tracking, panic button functionality, and software integration.

Location Services

Productivity

Software

Telecommunications

Relay

Relay's headquarters in Raleigh, NC, United States

This department provides assistance and troubleshooting for technical issues faced by users and clients.

Technical Support

The Customer Success and Sales team at Relay is responsible for fostering and managing client relationships, driving revenue through strategic sales initiatives, and ensuring customer satisfaction and retention. Sales Development Representatives identify and nurture potential leads, while Account Executives close deals with enterprises and key clients. Customer Success Managers and Specialists focus on onboarding, training, and supporting customers to maximize the value of Relay's communication solutions. Together, they work to achieve both sales targets and high customer satisfaction.

Customer Success and Sales

This department focuses on ensuring customer satisfaction and facilitating successful product adoption and use.

Customer Success

The Software Development team at Relay is responsible for designing, developing, testing, and maintaining the company's communication solution. This includes building and optimizing features such as cellular push-to-talk, GPS tracking, panic button functionality, and software integrations. The team ensures reliability, performance, and security, while cooperating closely with other departments to deliver a seamless and effective user experience.

Software Development

This department focuses on managing client relationships and ensuring customer satisfaction through effective account strategies.

Account Management

This department is focused on identifying and engaging potential customers to drive sales opportunities.

Sales Development

The Product Management Team at Relay spearheads the development and enhancement of the company's communication solutions, integrating features like cellular push-to-talk, GPS tracking, panic button functionality, and software integration. This team collaborates cross-functionally to align product roadmaps with market needs, ensure regulatory compliance, and drive product innovation from conceptualization through to launch and optimization.

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Other teams

Customer Success and Sales

Customer Success

Software Development

Account Management

Sales Development

Product Management Team