Customer Success and Sales

The Customer Success and Sales team at Relay is responsible for fostering and managing client relationships, driving revenue through strategic sales initiatives, and ensuring customer satisfaction and retention. Sales Development Representatives identify and nurture potential leads, while Account Executives close deals with enterprises and key clients. Customer Success Managers and Specialists focus on onboarding, training, and supporting customers to maximize the value of Relay's communication solutions. Together, they work to achieve both sales targets and high customer satisfaction.