Mads Falborg Ejsing is the Head of Customer Success at Relewise, where they lead the Customer Success team and focus on delivering smooth, value-driven onboarding for enterprise clients. With a strong background in customer engagement, Mads has previously held roles such as Customer Success Manager at AVIOU and Sales & Customer Success at Playable, where they pioneered gamification strategies and drove client retention. Mads possesses a Master of Science in Strategy, Organization, and Leadership, as well as a Bachelor's degree in International Business from Aarhus School of Business. Their expertise lies in bridging technical solutions with commercial goals to enhance digital experiences for major retailers.
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