Petra Berg

Petra Berg has a diverse work experience, starting with their current position as Vice President for Business and Information technology (IT) at RELEX Solutions. In this role, they are responsible for establishing and executing an IT strategy that aligns with the overall business strategy and transforming the IT department into a more business-driven and service-oriented organization. Prior to this, Petra co-founded ADDU, a digital platform that connects healthcare workers and organizations for temporary work arrangements.

Before ADDU, Petra worked at Atea Finland Oy in various roles, including CIO - Head of Digital Services and CIO - IT Manager. In these positions, they focused on setting and driving the IT strategy, enhancing operational models and systems, and delivering exceptional service experiences to users. Petra also held the role of Chief Process Architect (ITSM), where they defined and optimized common service management processes for Atea Group.

Petra's earlier experience includes roles at Elisa Oyj, where they served as a Shift Lead and System Specialist at the ServiceDesk. In these positions, they managed complex cases, developed ServiceDesk processes, and provided support to customers facing various technical challenges.

Overall, Petra Berg has a strong background in IT management, strategy development, process optimization, and customer support. Petra has demonstrated the ability to drive transformation and enhance operational efficiency in their previous roles.

Petra Berg completed their Bachelor of Business Administration (B.B.A.) degree in Information Technology from Arcada University of Applied Sciences from 2001 to 2004. Petra also holds an additional certification in ITIL Foundation, however, specific details regarding the institution and year of obtaining the certification are not provided.