Reliance Communications
Amish Arora is a seasoned professional with over 20 years of experience in service and marketing management within the telecommunications industry. Currently serving as the Manager of Service and Marketing at Reliance Communications since September 2007, Amish is responsible for churn management and revenue enhancement, overseeing a team of Relationship Managers for high-value and SME customers. Previous roles include Customer Service Manager and API Lead, focusing on customer acquisition and backend operations in the South Gujarat Cluster. Prior experience at Tata Teleservices Limited involved customer service, CAF management, and documentation for the Delhi NCR region. Amish holds a graduate degree in Arts from Delhi University and an MBA specializing in Retailing and Retail Operations.
Reliance Communications
Reliance Communications Limited, founded by the late Shri Dhirubhai H Ambani (1932-2002), has Corporate clientele that includes 40,000 Indian and multinational corporations, including small and medium enterprises. Reliance Communications has established a pan-India, Next-Generation, digital network that is capable of supporting best-of-class services spanning the entire communications value chain. Reliance Communications owns and operates the world's largest Next-Generation IP-enabled connectivity infrastructure, comprising fiber optic cable systems in India, the USA, Europe, Middle East and the Asia Pacific region.