Mazen Moustafa

Mazen Moustafa is currently the Director of Customer Service at Reliance Health and has extensive experience in customer service and operations management. With previous roles such as Director Of Customer Operations at Vezeeta, Head Of Customer Experience at Brimore, and Global Customer Value Manager at Aramex, Mazen has a strong track record of leading teams to optimize the customer journey, draft key performance indicators, and automate daily operations. His background also includes experience at Dubai Municipality, Vodafone, and Verizon, where he successfully managed customer care, compliance, operations, and sales teams. Mazen holds a Bachelor's degree in Mechanical Engineering from Helwan University.