Bertrando Venezian

Bertrando Venezian is an experienced IT professional with a robust background in field operations and technical support, currently serving as Manager of Field Operations at Reliance Steel & Aluminum Co. since January 2009. Bertrando specializes in business integrations, hardware refreshes, and process improvements, while also leading teams and training junior members. Previous roles include Senior and Field Support Analyst, where Bertrando provided top-tier technical support to thousands of global end users, developed training materials, and ensured compliance with operational standards. Prior experience at EMJ involved managing support for over 1,300 users, creating standard operating procedures, and troubleshooting complex network issues. Bertrando holds a Bachelor of Science in Business Administration and Management from the University of Phoenix.