EO Ocasio is an experienced professional currently serving as Manager of End User Support at ReliaQuest since January 2023, where the focus is on utilizing the AI-driven GreyMatter platform to enhance security operations. Prior to this role, EO spent over 14 years at Apple, holding positions such as Coach ISE, Lead Genius, and AppleCare Retail Team Lead. EO's educational background includes a degree from Florida Atlantic University, completed in 2008.
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