Ian Bisantz

Ian Bisantz is a seasoned professional with extensive experience in customer success and e-commerce management. Currently serving as a Senior Customer Success Manager at ReliaQuest since January 2023, Ian previously held roles at Jungle Scout and Chums, Inc., where responsibilities included client onboarding, training, and account management as a customer success manager. Ian's e-commerce expertise is highlighted by a tenure as Ecommerce Marketplace Manager at Chums, overseeing platforms such as Amazon and Walmart. Earlier experience at Backcountry.com involved managing marketplace operations and ensuring quality assurance in customer interactions. Ian's career began with hands-on roles in customer service and guided experiences in fly fishing, complemented by a Bachelor's Degree in Professional, Technical, Business, and Scientific Writing from Appalachian State University.