Matthew Bowling is an experienced professional currently serving as the Director of Consumer Support at Relias since September 2013, where responsibilities include developing business requirements for client-facing reports and acting as a liaison between technical development teams and stakeholders. Matthew has held various roles at Relias, including Senior Project Manager for Analytics, Support Manager, Implementation Consultant, and Support Consultant. Prior to Relias, Matthew worked at Lowe's Home Improvement in roles such as Human Resource Manager and Department Manager. Matthew holds a B.S.B.A. with a concentration in Human Resources from Appalachian State University, along with certificates in Business Intelligence and Business Analytics from Wake Technical Community College. Notable achievements include leading a support team expansion and receiving the Quarterly Value Award for Data Driven Decision Making.