Nicholas Garcia

Nicholas Garcia has been working in client services since 2016. Nicholas is currently employed as a Client Services Associate at ReloShare. Prior to this, they worked as an Operations Manager at Pinnacle Furnished Suites from May 2016 to May 2022. In this role, they collaborated with the Director of Operations and the CEO of the company to establish operational procedures that reflected the detailed quality they were looking to display. Nicholas also authored language and details that pertained to their units on their website, and generated replies to guest and building evaluation and complaints, whilst directing traffic to the correct departments to reciprocate an appropriate and immediate response. Additionally, they took the lead in integrating a detailed room to room inventory of over 150+ units to meet the needs of multiple 3rd party websites and search engines.

In their previous role, Nicholas was focused on strengthening management operations, standards compliance, and guest experience to better service the company from a guest services perspective. Nicholas conducted various quarterly and annually audits and traveled to oversee operations and development in over 20 different buildings and 200+ units spread across downtown Chicago and Nashville based properties in preparation for a regional management position. Nicholas has proven himself to be an effective leader with a keen eye for detail and a commitment to providing an improved quality product.

Nicholas Garcia has earned two Associate's Degrees, one in Elementary Education and Teaching from Northeastern Illinois University, and one in Elementary Education and Teaching from Moraine Valley Community College.