Leasa Quinn is a highly experienced professional with a strong background in program and project management, currently serving as a Senior Program Manager at CBTS since March 2015. In this role, Leasa has overseen a team of nine Program/Project Managers and successfully transitioned multiple clients to the Cloud while managing client divestiture. Concurrently, Leasa has held positions at Reed Elsevier, including Scrum Master and ServiceNow Technical Manager, where responsibilities included managing agile teams, facilitating meetings, and developing ITIL processes for ServiceNow implementations. Prior experience includes a Global Service Operations Manager role at Johnson & Johnson, and various technical and managerial positions at companies such as New Media, Lexis Nexis, and SCM Paper. Leasa holds certifications in ITIL V3, ITIL PPO, Six Sigma, and DMAC and is an alumnus of Miami University.
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