Zack Dominguez-York

Zack Dominguez-York currently serves as the Director of Client Support at re:Members, a role held since April 2025. Prior to this position, Zack was the LS/IT Support Manager at NewCold from November 2023 to April 2025 and has extensive experience in product and customer support through various roles at Buildout and Neon One. Key positions include Director of Product Support, Customer Support Manager, and Director of Customer Support, leading teams and managing customer service operations. Zack's career also includes technical support roles at American Marketing & Publishing, LLC, and a project analyst position at Mystique Consulting focused on client support for Mercedes-Benz U.S. Zack's early experiences include a co-op at Mercedes-Benz U.S. International, where contributions included organizing training for a new SAP system, and a stint as a Health IT Technician at University Medical Center. Educational accomplishments include a Master of Science in Management from the University of Illinois Urbana-Champaign and a Bachelor of Science in IT Management from Western Governors University.