Maria Nar is a Customer/Human Advocate with nearly 5 years of experience in Customer Operations and Enablement at a B2B SaaS company. Currently serving as the Director of Customer Operations at Remesh, Maria focuses on creating systems and workflows to enhance team efficiency, having led initiatives that significantly reduced support ticket volume and improved client onboarding processes. Previously, Maria held various positions, including Account Coordinator at CoverMyMeds and multiple roles at Columbus Metropolitan Library, where they were recognized as a Customer First Champion. Maria began their career as an AmeriCorps Member, tutoring students and mentoring first-generation college-bound individuals, and holds a Bachelor of Science in Early Childhood Education from Bowling Green State University.
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