Praise Ogbalu

Praise Ogbalu is currently engaged in Payments Intelligence and Product Support at Remita since May 2023. Prior experience includes serving as Customer Experience Lead at Mzuri Solutions Limited from April 2022 to April 2023 and contributing to various roles at Access Bank Plc from February 2017 to April 2022, including Team Lead for CC Think Tank and Digital Banking Specialist, where Praise Ogbalu implemented a login enhancement that decreased the need for password recovery by 60%. Earlier roles at Access Bank Plc included positions in Ombudsman Settlement and as Resolution Personnel from January 2015 to December 2016. Praise Ogbalu holds a Bachelor's degree in Information Technology from the University of Hertfordshire, completed between 2008 and 2012.