Jocelyn Ingaran

Jocelyn Ingaran has extensive experience in customer service and fraud management, currently serving as the Fraud Team Manager at Remitly since October 2017, where responsibilities include risk mitigation and KYC AML practices. Previous roles at Remitly include Fraud Specialist and Customer Service Advocate. Jocelyn also contributed as a Technical Specialist at Google Play, troubleshooting services and managing customer documentation related to Google Wallet. Additional experience includes working as a Collections Specialist at Synchrony, a Subject Matter Expert at HGS, an Inbound Customer Service Representative at Sitel, and a Quality Assurance Quality Control inspector at Ashkey Computer Corporation. Earlier experience includes field collections at San Marcos Cooperative. Jocelyn holds an Associate's degree in Computer and Information Sciences and Support Services from AMA Computer Learning Center.