Ralph C. has extensive experience in customer business assurance and service quality across multiple companies. Currently working at Remitly since October 2016, Ralph has held various roles including Manager, Senior Specialist, and Specialist in Customer Business Assurance, as well as QA Team Manager for Customer Service and Escalations. Prior experience includes a position as Service Quality Supervisor at Ingram Micro from October 2015 to June 2016, Senior Supervisor in Credit Originations at Wells Fargo from February 2015 to September 2015, and Training and QA Team Lead in Consumer Banking at BA Continuum Philippines from 2011 to 2014. Ralph completed multiple certifications with ACAMS in 2021 and IIAP in 2019 and 2020.
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