Breanna L. is an accomplished Customer Success Manager with extensive experience in account management and customer relations. Currently serving in a remote role since March 2022, Breanna is dedicated to enhancing customer journeys and achieving key success outcomes. Previously, as Manager of Franchise Customer Support at 101 Mobility from November 2014 to November 2019, Breanna mentored and trained over 75 Customer Care Managers, equipping them with essential performance and communication skills while fostering partnerships. Breanna holds a Master of Arts in Sociology from the University of Alabama at Birmingham and a Bachelor of Arts in Criminology from the University of North Carolina Wilmington, complemented by an Associate of Arts in Liberal Arts and Sciences from Dutchess Community College.
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