Kadu Magalhaes serves as the Onboarding Operations Lead at Remote since September 2021, where leadership spans onboarding operations across over 60 countries, focusing on improving employee experience and process efficiency. Previous experience includes roles as an Onboarding Operations Specialist, achieving significant reductions in onboarding times and enhancing workflows, and as a User Happiness Manager, resolving over 16,000 support tickets while maintaining high customer satisfaction. Prior to Remote, Kadu worked at NCR Corporation as a LATAM HR Representative, managing onboarding for over 1,000 employees and ensuring compliance with HR processes. Additional experience includes serving as an Executive Assistant at Reed Exhibitions Brasil and a Front Desk Receptionist at Nortene Plásticos Ltda. Kadu holds a Bachelor's degree in Business Administration and Management from Centro Universitário FMU and is currently pursuing an MBA in Project Management at USP - Universidade de São Paulo.
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