Riya J

Riya J is an accomplished Senior Scale Customer Success Manager at Remote since August 2025, focusing on managing customer journeys and fostering long-term partnerships through regular Success Plans. Previously, Riya served as an SMB Client Advisor at Toptal, overseeing the complete sales cycle and driving customer success post-sale. Prior experience includes roles as a Business Development Representative at Google, an Enterprise Account Executive at Plum, and a Senior Account Executive at Michael Page, demonstrating a consistent track record of exceeding sales targets and cultivating strong client relationships. Riya holds a Post Graduate degree in Marketing from Fanshawe College, a Graphic Design qualification from Arena Animation, a Bachelor of Commerce in Financial Markets from Mithibai College, and a High School Diploma from Narsee Monjee Educational Trust's Jamnabai Narsee School.