Suzanne Houghton

Suzanne Houghton is a seasoned professional with extensive experience in onboarding, human resources, and customer service. Currently serving as a Senior Onboarding Operations Specialist at Remote since August 2021, Suzanne has previously held roles as an HR Officer at Fluke Corporation and HR Support at Shimano Europe Group. Prior to these positions, significant customer service expertise was gained at Shapeways and Menlo Logistics, where responsibilities included enhancing the customer experience and coordinating order fulfillment. Additional experience includes program administration at the University of Bradford and various roles at Santander UK, ranging from Management Information Analyst to Financial Crime Investigator. Suzanne's early career in customer-facing roles, including positions at Thomas Cook and Cox Insurance, laid a strong foundation for a successful career focused on customer satisfaction and operational efficiency. Education was completed at Bradford College and St Joseph's College in Bradford.