Nikki Brown

Nikki Brown is a seasoned educator and customer success professional with extensive experience in the education sector. Currently serving as Senior Customer Success Manager II at Renaissance Learning, Nikki provides valuable insights into data to enhance client use of educational tools. Previous roles include VP of Operations and Client Services at Horizon Landscaping, where Nikki managed daily operations, and Instructional Assessment Coordinator at Cherry Creek School District, supporting various assessment tools to promote student success. Nikki has held multiple positions at Illuminate Education, including Senior Customer Success Manager and Implementation Manager, focusing on relationship management and client support. Earlier experience includes serving as Director of Student Information Systems at STRIVE Preparatory Schools and educational roles both domestically and internationally. Nikki holds a Bachelor of Arts in Psychology from The Ohio State University.