Isabelle Lapierre has extensive experience in the automotive and consulting industries, primarily with Groupe Renault since October 1999, where roles have included LCV Business Development, Director of Sales & Operation Planning programs, and Head of e-commerce B2B After-Sales portals, leading significant initiatives in e-commerce systems generating substantial turnover and user engagement. Additionally, Isabelle has overseen the reengineering of Customer Call Centers across 22 countries within the Renault-Nissan Alliance. Prior to Groupe Renault, experiences include a Senior Consultant position at PwC and Manager of HealthCare Projects at the Ministry of Healthcare. Academic credentials consist of a Ph.D. in Computer Sciences from Mines Paris - PSL, specializing in Artificial Intelligence and Robotics while serving as an Academic Teacher/Researcher.
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