Mare Donohue

Mare Donohue is an experienced professional in the field of technical support and client services, currently serving as the Manager of Client Services Support and Help Desk Manager at Rensselaer Polytechnic Institute since March 2017. Prior to this role, Mare held various positions at Excelsior College from August 1996 to October 2016, including Director of Technical Support and Desktop Administration, where responsibilities included overseeing a team that provided 24/7 technical support for a large community of staff and students, and contributing to IT strategic planning. Earlier experience includes serving as a Help Desk Administrator and Computer/Network Support Specialist at Excelsior College, and as a Registered Nurse at St. Anne's Institute. Mare holds an MBA with a concentration in Technology Management from Excelsior College, a BA in Psychology and Sociology from the University at Albany, and an AS in Registered Nursing from Maria College of Albany.