Julie Pitner

Julie Pitner is a seasoned professional with extensive experience in customer experience management and digital photography. Currently serving as Team Lead for CX Operations at Rent The Runway since June 2019, Julie oversees a team addressing customer shipping, billing, and account issues, while also implementing new policies. Prior roles at Rent The Runway include CX Ops Coordinator and Customer Experience Associate II, focusing on issue resolution and process improvement. Additionally, Julie operates as a freelance digital photographer, specializing in music, wedding, and portrait photography. Past positions encompass roles in sales, customer service, and management within various hospitality and retail environments. Julie holds a Bachelor's Degree in Business Management from Stockton University and has developed foundational photography skills throughout academic pursuits.