Serina Alameddine is a Customer Success Officer at Rentokil Boecker since October 2022, focusing on building client relationships, evaluating satisfaction, and collaborating with teams to enhance customer retention and growth. Prior experience includes over eight years at Bank Audi, where Serina held various positions including Senior Personal Banker, Customer Management Officer, and Personal Banker, responsible for strategy setting, performance reporting, and client account management. Earlier experience includes an internship at BankMed. Serina holds a Bachelor's degree in Business Administration with an emphasis in Marketing from the American University of Beirut, and a Lebanese Baccalaureate in Economics and Sociology from International College.
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