Ed Higgs is an experienced IT leader currently serving as the Group Director of IT Digital Products and AI, as well as the Group Director of IT Shared Services at Rentokil Initial since April 2012. With a background that includes roles such as Interim Global Service Delivery Director and Global Head of Hosting, Ed has demonstrated expertise in IT service delivery and digital product management. Previously, Ed was the Global Data Centre Operations and Development Manager at City Link, where responsibilities included managing a large technical team and ensuring adherence to ITIL-based service provision. Additional experience includes roles at Manpower Inc. and Elan Computing Ltd., focusing on service delivery management, infrastructure development, and team leadership. Ed holds a BSc Hons in Computation and French from The University of Manchester.
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