Laurel Bailey has extensive experience in customer service and team management across multiple industries. Currently serving as a Local Service Manager at Rentokil Initial since April 2008, responsibilities include providing customer service, coaching, and conducting audits. Prior experience includes a role as Call Centre Supervisor at Dawsons Pest and Weed Control from December 2002 to April 2008, where Laurel allocated daily jobs to technicians and offered ongoing training for the call center team. Earlier, experience at Franklins Big Fresh from August 1995 to June 2000 encompassed various roles such as Front End Manager, Freezer Controller, Aisle Controller, Marketing Manager, and Haccp Auditor, focusing on stock management, team operations, and marketing initiatives.
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